CI Insights: Is cross-and up-selling in call centers always useful? This question was discussed in the study Proset. Learn more here!
Learn how "Customer Intelligence Existing Customer Management" can help to commit customers and secure competitive advantages.
In this blog entry Stefan Rann presents another method to simplify the simultaneous arcplan log-in in multiple databases.
b.telligent Expert Arno Velden is explaining the arcplan function MENUHIERACHYSHOWPOPUP in this blog entry.
The NBA and the technical concept next best activity have common characteristics: The ability to work in a team, scoring, inspiration, passing...
Learn from our b.telligent expert Stefan Ranns how to design documents the most effective way.