Your data's scope, type of collection and utilization vary according to whether you visit our website only to fetch information, or whether you make use of our website's offers which require further data about you, e.g. when arranging an appointment or ordering a ticket for a training session:
a. Use for informative purposes
During use of our website purely for informative purposes, you never need to specify any personal data.
In this case, we just collect and utilize those data of yours which are sent automatically to us by your Internet browser, such as:
- Date and time of invoking our web pages
- Your browser type
- Your browser settings
- Your operating system
- The page last visited by you
- The transferred amount of data and access status (file transferred, file not found etc.)
- Your IP address
During visits for informative purposes, these data are processed by us exclusively in a non-personal form. This is done to actually allow the use of web pages accessed by you, and to monitor whether our web pages are displayed to you optimally. Processing takes place on the legal basis of Article 6 Paragraph 1 f) GDPR and in our interest to display the website to you reliably and with as little disruption as possible.
b. Arrangement of an appointment or registration for a webinar (without integration of Eventbrite - for events via Eventbrite see c)
If you would like to contact us via our appointment form or register for a b.telligent webinar, we will collect the following data from you:
- Speech (Mr/Mrs)
- First name and surname
- E-mail address
- Company (optional for appointments)
- Position (optional for appointments)
- Phone (optional)
- Preferred contact (e-mail/telephone) when making an appointment
- Your message when making an appointment
We use this information to respond to your inquiry by e-mail, telephone or to register you for the webinar. We may also use your information to personalize our response to you and to provide you with information specific to your business and position. If you are attending events organised by Eventbrite, please also refer to our information on data processing under c.
If your inquiry relates to an existing contractual relationship between us or you are interested in concluding a contract, data processing is carried out on the legal basis of Article 6 Paragraph 1 b) GDPR (contract management).
Otherwise, data processing is performed on the legal basis of Article 6 Paragraph 1 f) GDPR (balancing of interests) and in our interest in being able to answer your request with the information relevant to you or to carry out the webinar.
We store the data collected via the contact form and the communication to answer your enquiry for the duration of the communication and processing of your request. Your contact data will then be deleted unless storage is required for legal reasons (e.g. legal retention periods for business letters, currently 6-10 years) or permitted by your consent.
c. Booking a training event via Eventbrite
Our website provides information about training events offered by us. We also offer you the possibility of booking our events via the Eventbrite platform. The Eventbrite platform is operated by Eventbrite, Inc. (155 5th Street, Floor 7, San Francisco, CA 94103, USA; "Eventbrite".
Our website uses a plug-in by Eventbrite to facilitate event booking for you. In the section for ordering tickets, you can specify the desired date after selecting an event. If you click on "Order now", we send this information to Eventbrite and you are redirected to their external website for further handling of the order.
After you have completed your ordering process, we receive the information about your order and the following data about you from Eventbrite: Name, company, address, e-mail address, telephone number, billing information.
We process these data subsequently for the purpose of fulfilling the contractual relationship with you regarding event participation.
Applicable in addition is the data processing addendum for Eventbrite organizers; it can be viewed here:
Eventbrite possesses EU-U.S. privacy shield certification. The EU-US privacy shield agreement is intended to ensure an adequate level of data protection for data transfers to certified U.S. companies. In a resolution dated 12.07.2016 (file reference C(2016) 4176), the EU commission has established the adequacy of the data protection level guaranteed according to the EU-U.S. privacy shield agreement.
The EU commission's resolution can be viewed here: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32016D1250.
Eventbrite's current status of certification in accordance with the EU-U.S. privacy shield agreement can be viewed here: https://www.privacyshield.gov/participant?id=a2zt0000000TNl5AAG
Processing of your data for preparation and execution of contracts regarding event participation takes place on the legal basis of Article 6 Paragraph 1 S. 1 b) GDPR.
Data processing via the Eventbrite plug-in integrated into our website furthermore takes place on the legal basis of Article 6 Paragraph 1 S.1 f) GDPR (balancing of interests) and in our interest in facilitating event bookings for you.
The data accruing for the appointment booking will be stored until the contractual and/or legal retention periods (currently 6 to 10 years) are met.
d. Our career portal
Via our website's career portal, you can apply for job vacancies at b.telligent. Here we make use of a service from softgarden e-recruiting GmbH (Tauentzienstraße 14, 10789 Berlin; "softgarden").
Our career pages employ a plug-in from softgarden to facilitate the application process for you. When a web page displaying a job vacancy is invoked, softgarden is notified by the integrated plug-in that you are viewing that page, and also receives data as described in Item 3 a) of this statement.
The data collected throughout our application process is used to carry out the process itself as well as to analyse and to evaluate our recruiting procedure. In case we hire someone (m/f/d), we will keep the application over the course of of their employment.
e. Talent pool
After an unsuccessful application or after clicking on the "Contact" button, it is possible for you to be included in our talent pool. If a similar or otherwise suitable vacancy arises, we can then contact you about it. Inclusion in the talent pool takes place on a voluntary basis through use of an opt-in link. The legal basis for this is the data subject's consent to inclusion in the talent pool within the meaning of Article 6, Paragraph 1, Item a) of the GDPR. You can at any time revoke this consent to be included in the pool (see '15. Your rights').
With your consent, you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent and generally include all content relating to the b.telligent service and product portfolio as well as updates from the BI world, such as customer relationship management, data warehouse, big data, data science, cloud technologies, etc.
As part of subscription to our newsletter, we use a double opt-in procedure: After you register, we send you an e-mail to the specified address; in this mail, we ask you to confirm that you want to receive the newsletter. If you do not confirm your registration within 7 days, your information will be automatically deleted. In addition, we store your assigned IP addresses, as well as the times of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, investigate potential misuse of your personal data.
Mandatory information for dispatch of the newsletter includes your e-mail address, first name, last name and title. [This information is used to personally address you.] After your confirmation, we will store your information for the purpose of sending the newsletter. The legal basis for this is Article 6 Para 1 S. 1 Item a) GDPR.
You can revoke your consent to dispatch and unsubscribe from the newsletter at any time. You can declare revocation by clicking on the link provided in every e-mailed newsletter, via e-mail to [firstname.lastname@example.org] or via a message to the contact details provided in the site notice.
Please note that we evaluate your user behaviour when sending the newsletter. For such evaluation, the sent e-mails contain tracking pixels representing single-pixel image files stored at our website. As part of evaluation, we associate the data mentioned in paragraph 3 and the tracking pixels with your e-mail address and an individual ID. With the data obtained in this manner, we create a user profile to tailor the newsletter to your individual interests. In this process, we register the time at which you read our newsletter, as well as the links which you click in it, and use this to infer your personal interests. We associate these data with actions performed by you at our website.
You can prevent this tracking at any time by disabling the display of images in your e-mail program by default. In this case, the newsletter is not fully displayed, and you might not be able to use all functions. If you choose to display the images manually, the tracking mentioned above takes place.
If you have any questions about your personal data, please do not hesitate to contact us using this form.