Mapp is one of a group of leading providers of insight-led customer engagement. More than 3,000 companies rely on Mapp – including Xerox, PepsiCo, LG, Qantas, Flixbus, MyToys, ING, Infinity and Lloyds Banking Group. Mapp's digital marketing platform helps businesses automate customer interactions in real time and run multi-channel campaigns. 

Our partnership

Our collaboration with Mapp allows us to offer our clients a digital platform on which to set up smart, multi-channel, cross-sector campaigns that encourage customers to interact with their brand. b.telligent provides the technical support users need to successfully implement the solution in their organization. 


"The ease of use of the Mapp marketing platform is the secret to effective customer engagement. With Mapp, personalized multichannel campaigns are within easy reach of any business“


Christian Endres
Management Consultant Customer Engagement & MarTech



Products & services


Complex technologies can quickly become a challenge and often prevent marketers and data specialists from focusing attention on their core business. The Mapp Cloud insight-led customer engagement platform lets marketing decision-makers focus on what really counts. By harnessing customer intelligence and marketing analytics, companies can easily and effectively gain cross-channel customer insights from their data that allow them to undertake highly personalized marketing campaigns. Mapp customers benefit from AI-supported forecasting models that support targeted and self-optimizing cross-channel campaigns. Automated messages can thus be sent via the most appropriate marketing channel, at the right time and with optimal contact frequency. Thanks to one-to-one personalization, the highest levels of customer engagement and long-term customer loyalty are possible.  



The solution can be purchased with b.telligent.
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Case Studies

We will be happy to provide you with case studies upon request.

One-stop service

Let us help you find the right solution! We're ready to support your search for the ideal partner for your current challenge or issue.

The benefits four your organization

We're technology-neutral vis a vis our direct partner network and the technology market as a whole; we're guided solely by what works best for you.

We know each partner in our extensive network individually and will select a solution that reflects your challenges, your infrastructure, and the legal situation in your country.

We offer end-to-end support – from selection, evaluation, purchasing and implementation, through to operational management.

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