b.telligent Blog: Data Science

Predictive Analytics World Day 1

Our colleague Dr. Michael Allgoewer has visited the the Predictive Analytics World in Berlin. Get information about the highlights of the first day here.

» read more

b.telligent Blog: Data Science

Customer Lifetime Calue - Errors and Truths

The distribution of the customer lifetime value shows that some misunderstandings and errors are widespread. The b.telligent experts inform you here...

» read more

b.telligent Blog: Customer Intelligence Insights

Effect of Cross-Up-Selling Strategies in Call Centers

CI Insights: Is cross-and up-selling in call centers always useful? This question was discussed in the study Proset. Learn more here!

» read more

b.telligent Blog: Customer Intelligence Insights

Retention and WinBack

Learn more at CI Insights about the success factors of Retention and WinBack and optimize the interaction of the two processes.

» read more

b.telligent Blog: Customer Intelligence Insights

PROSET - Cross- and Up-Selling Measures

Learn more about PROSET and the substantial potential in the customer dialog with the business in call center.

» read more