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b.telligent Blog: Customer Intelligence Insights

Mobile versus PC

Discover the different behaviors of PC and mobile users on the Internet. Learn more about it in our CI Insights blog!

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b.telligent Blog: Customer Intelligence Insights

Best Practice in CRM: Evaluation of a Campaign Management

Learn how to build up know-how in the field of campaign management to get an optimal basis for decision making.

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b.telligent Blog: Customer Intelligence Insights

Efficient CRM Success Measurement

An efficient success reporting is essential for the evaluation and future strategic orientation of marketing measures. Learn more here!

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b.telligent Blog: Customer Intelligence Insights

Effect of Cross-Up-Selling Strategies in Call Centers

CI Insights: Is cross-and up-selling in call centers always useful? This question was discussed in the study Proset. Learn more here!

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b.telligent Blog: Customer Intelligence Insights

Customer Intelligence Existing Customer Management

Learn how "Customer Intelligence Existing Customer Management" can help to commit customers and secure competitive advantages.

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b.telligent Blog: Customer Intelligence Insights

Forward-Looking Campaign Management Online Gaming

Campaign management is also becoming increasingly important in the online gaming sector. Learn how to optimize your CRM environment.

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b.telligent Blog: Customer Intelligence Insights

Retention and WinBack

Learn more at CI Insights about the success factors of Retention and WinBack and optimize the interaction of the two processes.

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b.telligent Blog: Customer Intelligence Insights

Increasing Campaign Profitability SAS

Increasing Campaign Profitability by Introducing SAS Marketing Optimization. Learn more at Customer Intelligence Insights!

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b.telligent Blog: Customer Intelligence Insights

Market Overview: CMS Software in German Market

You are looking for a suitable campaign management system for your company? b.telligent's market overview might help you.

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b.telligent Blog: Customer Intelligence Insights

PROSET - Cross- and Up-Selling Measures

Learn more about PROSET and the substantial potential in the customer dialog with the business in call center.

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b.telligent Blog: Customer Intelligence Insights

Customer Intelligence Quick Check

What does the Customer Intelligence Quick Check look like and how can the Customer-Relationship be optimized?

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b.telligent Blog: Customer Intelligence Insights

Intelligent Cross- & Up-Selling Next Best Activity

The NBA and the technical concept next best activity have common characteristics: The ability to work in a team, scoring, inspiration, passing...

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b.telligent Blog: Customer Intelligence Insights

Welcome to Customer Intelligence Insights

Our new blog offers the reader exciting and informative insights into interesting customer intelligence projects directly from practice.

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