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In 3 exciting blog posts our expert explains, how mobile customer engagement solutions can be integrated into existing or new multi-channel environments.
Find out in our blog post how b.telligent proceeded in integtrating the `Mobile App´ channel into the customers existing CRM.
In our blog post we will tell you why well-conducted success measurements are the basis for the optimization and design of campaigns.
Regarding to campaign management a locally adapted roll-out strategy is very important for a company. Find out more in our blog post!
Find out in this blog post, how to generate valuable knowledge for the CRM with the use of Big Data techniques.
Find out how b.telligent scored in a project using an individually tailored MRM tools to substantial efficiency improvements for customers.
Find out more about this special type of online marketing: Location Based Advertising. Learn about the possibility of this way of personalized advertising.
The research project of b.telligent, TU Munich, ETH Zurich and o2 about the increase of productivity by Service Experience Management.
Discover the different behaviors of PC and mobile users on the Internet. Learn more about it in our CI Insights blog!
Learn how to build up know-how in the field of campaign management to get an optimal basis for decision making.
An efficient success reporting is essential for the evaluation and future strategic orientation of marketing measures. Learn more here!
CI Insights: Is cross-and up-selling in call centers always useful? This question was discussed in the study Proset. Learn more here!
Learn how "Customer Intelligence Existing Customer Management" can help to commit customers and secure competitive advantages.
Campaign management is also becoming increasingly important in the online gaming sector. Learn how to optimize your CRM environment.
Learn more at CI Insights about the success factors of Retention and WinBack and optimize the interaction of the two processes.
Increasing Campaign Profitability by Introducing SAS Marketing Optimization. Learn more at Customer Intelligence Insights!
You are looking for a suitable campaign management system for your company? b.telligent's market overview might help you.
Learn more about PROSET and the substantial potential in the customer dialog with the business in call center.
What does the Customer Intelligence Quick Check look like and how can the Customer-Relationship be optimized?
The NBA and the technical concept next best activity have common characteristics: The ability to work in a team, scoring, inspiration, passing...
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