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New Structures and Ways of Working: How Aenova Is Advancing Its Data Utilization
A strong data strategy is particularly critical for manufacturing companies. Aenova, a globally leading contract development and manufacturing organization (CDMO) for the pharmaceutical and healthcare industries, was working to modernize its existing on-premises reporting environment. The need for greater efficiency and transparency was urgent, while the project’s high complexity made the task even more demanding.
Efficient supply chains, optimized cash flow, and strong on-time delivery performance are business-critical goals. That made establishing a robust data culture a central priority for Aenova, because lasting change requires a shared understanding of the value and role of data across the organization. The goal was to build a new data culture that would strengthen collaboration between business units and IT while creating a common understanding of roles and responsibilities. To accelerate this initiative, Aenova brought b.telligent on board.
Led by Aenova CIO Ulrich Pethe, the b.telligent team worked closely with the responsible business units to advance existing initiatives in a structured way. Rather than opting for traditional consulting, Aenova chose an agile, hands-on approach—one that enabled immediate impact, rapid responses to new input, and strong team engagement throughout the process.
This is familiar territory for b.telligent. Through numerous interim management engagements over the years, the company has developed deep technical expertise as well as strong interpersonal and change management skills. In addition to the interim manager, subject-matter experts provided targeted support in areas such as data modeling, analytics and report development, and deployment. The broad expertise across b.telligent’s various domains was a clear contributor to the project’s success.
One of the first and most decisive steps was to define a clear vision and mission for Aenova’s Data & Analytics team. Building on the company’s IT strategy, the team developed its new direction. From there, clear roles and responsibilities were defined across the entire value chain. Every team member knew exactly what they were accountable for—an important factor in increasing both efficiency and motivation.
At the same time, the Aenova team redesigned its ways of working:
A central objective was to optimize the data platform and data visualization. The existing reporting environment had evolved over many years and through multiple acquisitions, consolidating KPIs from 14 sites across three platforms and relying on a range of workarounds as a result. A significant amount of business logic had been embedded directly in reports, often without documentation.
Untangling this logic required extensive reverse engineering before it could be translated into high-performance, modern data pipelines. The resulting solution was consolidated in a centralized cloud data warehouse architecture, together with the operating model needed to support the platform over the long term. A new, consistent design with intuitive visuals—supported by a jointly developed Power BI style guide—reflected the team’s growing commitment to data quality and usability.
Another key focus was aligning ways of working and communication. The team received in-depth training in data storytelling, a method for making abstract numbers more accessible and meaningful through narrative structures. Insights became not only easy to identify in reports, but also easier to communicate effectively to stakeholders.
To ensure the long-term quality and consistency of both the data and the overall data platform, Aenova also introduced data governance elements, including a Data Steering Committee and Data Domain Leads.
This new way of working also drove a fundamental shift in the relationship between IT and the business units. What had been a traditional, siloed model evolved into a genuine partnership on equal footing: IT transitioned from an “order taker” to a strategic partner and now works hand in hand with the business as a well-coordinated team to develop and advance data-driven solutions.
Particular attention was given to securing the project’s results in a lasting, structurally embedded way. b.telligent’s goal is always to hand off successfully established processes fully to the internal team, preparing employees as thoroughly as possible to independently own and operate their systems through knowledge transfer and organizational change.
Throughout the engagement, stabilizing and expanding the data platform while transferring knowledge to internal staff remained the top priorities.
b.telligent served as an internal lead, supporting smooth operations and effective decision-making.
Building robust, flexible data models to integrate a wide range of data sources.
Designing, building, and stabilizing a high-performance central data platform.
Establishing a data-driven culture, data mindset, and the corresponding organizational structures.
Data storytelling and clear Power BI reports that deliver meaningful insights aligned with business use cases.
Defining internal data standards and policies, along with roles such as the Data Steering Committee and Data Domain Leads.

Rapid results:
Initial reports and analyses were available within just a few weeks.
Efficient, intuitive data analysis:
Power BI replaced complex legacy systems with clear, visual dashboards featuring a consistent look and feel.
A strong, self-sufficient team:
Clear role definitions and a new mindset have made the team more autonomous and data-driven than ever.
What began as a determined effort to future-proof existing structures became a compelling digital transformation success story. With support from the b.telligent team, Aenova succeeded in building a unified, reliable data foundation. At the same time, the company achieved a meaningful cultural shift, sharpening awareness across the organization of the strategic importance of data and how to use it effectively.
The result: Outdated workarounds were replaced by modern data pipelines and data transformation capabilities. The adoption of data storytelling methods, combined with a clear Power BI style guide, helps teams understand available data quickly and communicate insights clearly at a glance. Aenova has built a strong foundation—both technologically and organizationally—from which to advance its data-driven direction with confidence and lasting impact.
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Would you like to explore the key insights from our project in a concise and easy-to-read format – or share them with your team?
Simply download the Management Summary as a PDF and discover the main highlights of our success story at a glance. Enjoy reading!
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