b.telligent is an expert in Salesforce marketing solutions: Marketing Cloud, Tableau, some aspects of Sales Cloud and, via our sister company MyCom, the Service Cloud. We help our customers and potential customers to evaluate and plan with Salesforce products from a variety of perspectives. For example, supporting specialist departments (marketing, CRM, online marketing etc.) in the development of requirements and the design of customer processes as well as their technical and conceptual adaption, planning and executing campaigns, adapting and optimizing data structures and strategies, technical implementation within existing system environments, adapting and updating processes and organizational change management, reviewing and developing relevant data privacy policies as well as facilitating integration with other products (e.g. DWH, reporting, ...)
Salesforce is an important partner for b.telligent. Many of our customers use Salesforce technology or are about to incorporate it. Those customers who are already using the Sales Cloud or Service Cloud have an exciting opportunity to significantly expand their range of activities by adding the Marketing Cloud.
b.telligent acts as a consulting and implementation partner in this connection. As requirements engineers, we provide support for customer projects including, for example, establishing the specific functional and technical requirements of the platform. As an implementation partner, we help to configure and integrate the platform into the system landscape, and as a consultant with extensive marketing experience, we support the transfer of strategic and tactical marketing initiatives over to the platform and the adaption of existing processes.