Our colleague Dr. Michael Allgoewer has visited the the Predictive Analytics World in Berlin. Get information about the highlights of the first day here.

The distribution of the customer lifetime value shows that some misunderstandings and errors are widespread. The b.telligent experts inform you here...

CI Insights: Is cross-and up-selling in call centers always useful? This question was discussed in the study Proset. Learn more here!

Learn more at CI Insights about the success factors of Retention and WinBack and optimize the interaction of the two processes.

Learn more about PROSET and the substantial potential in the customer dialog with the business in call center.