CrossEngage is ideally suited to companies that want to use and coordinate several online and offline marketing channels simultaneously. b.telligent's experience with CrossEngage to date has been very positive, especially when working with companies who are strongly focused on their digital business and always keen to integrate and use new channels and technologies centrally. As an engagement CDP, the company focuses in particular on an individual customer approach coordinated across all communication channels and thus on both the development of strong customer loyalty and the acquisition of new customers. Straightforward implementation and great flexibility enable the efficient development of complex scenarios. CrossEngage users can thus create an exceptional customer experience for their customers while leveraging their customer data for the long-term and profitable success of their business.