CrossEngage's customer operating system offers marketers the opportunity to grow their customer base into valuable relationships. Real-time access to relevant customer data allows users to analyze their customers' individual needs and preferences, to leverage them intelligently and thus optimally orchestrate their messages and channels. A seamlessly integrated Customer Data Platform (CDP) and Customer Prediction Platform (CPP) smartly leverage the power of first-party customer data by optimizing it using artificial intelligence and automated machine learning.
Together with CrossEngage, we enable our clients to build valuable customer relationships using a high-performance customer operating system. b.telligent provides companies with comprehensive support for the software, from implementation to execution through to data management optimization. The two CDP and CPP modules have been designed to work together seamlessly, while security and data protection are the focus of Cross Engage's Engagement CDP solution.
"Using customer data intelligently can be quite a challenging task. Thanks to integrations and APIs, the implementation and use of CrossEngage can be easily expanded at any time and adapted to the individual needs of our customers. That's something we really appreciate."
Competence Center Manager Customer Engagement & MarTech
CrossEngage is ideally suited to companies that want to use and coordinate several online and offline marketing channels simultaneously. b.telligent's experience with CrossEngage to date has been very positive, especially when working with companies who are strongly focused on their digital business and always keen to integrate and use new channels and technologies centrally. As an engagement CDP, the company focuses in particular on an individual customer approach coordinated across all communication channels and thus on both the development of strong customer loyalty and the acquisition of new customers. Straightforward implementation and great flexibility enable the efficient development of complex scenarios. CrossEngage users can thus create an exceptional customer experience for their customers while leveraging their customer data for the long-term and profitable success of their business.
The solution can be purchased with b.telligent.
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The benefits four your organization
We're technology-neutral vis a vis our direct partner network and the technology market as a whole; we're guided solely by what works best for you.
We know each partner in our extensive network individually and will select a solution that reflects your challenges, your infrastructure, and the legal situation in your country.
We offer end-to-end support – from selection, evaluation, purchasing and implementation, through to operational management.