Client Technologies for arcplan 8
Find out more about the new innovations in the version of arcplan 8 and the very positive influence on future projects involving the arcplan product suit.
Location Based Advertising (LBA)
Find out more about this special type of online marketing: Location Based Advertising. Learn about the possibility of this way of personalized advertising.
PROSET Research Project
The research project of b.telligent, TU Munich, ETH Zurich and o2 about the increase of productivity by Service Experience Management.
arcplan meets Hichert - Uniform Scaling Graphics
In reporting and in presentations a uniform graphic scaling is important to convey information quickly and efficiently.
Mobile versus PC
Discover the different behaviors of PC and mobile users on the Internet. Learn more about it in our CI Insights blog!
Best Practice in CRM: Evaluation of a Campaign Management
Learn how to build up know-how in the field of campaign management to get an optimal basis for decision making.
Efficient CRM Success Measurement
An efficient success reporting is essential for the evaluation and future strategic orientation of marketing measures. Learn more here!
Tips & tricks: Performance Control of arcplan
How to boost the performance of arcplan while identifying individual performance killers is explained in this blog entry.
Effect of Cross-Up-Selling Strategies in Call Centers
CI Insights: Is cross-and up-selling in call centers always useful? This question was discussed in the study Proset. Learn more here!
Customer Intelligence Existing Customer Management
Learn how "Customer Intelligence Existing Customer Management" can help to commit customers and secure competitive advantages.
Tips & tricks: Simultaneous Log-in multiple Databases
In this blog entry Stefan Rann presents another method to simplify the simultaneous arcplan log-in in multiple databases.
Forward-Looking Campaign Management Online Gaming
Campaign management is also becoming increasingly important in the online gaming sector. Learn how to optimize your CRM environment.
Retention and WinBack
Learn more at CI Insights about the success factors of Retention and WinBack and optimize the interaction of the two processes.
Tips & tricks: the function MENUHIERARCHYSHOWPOPUP
b.telligent Expert Arno Velden is explaining the arcplan function MENUHIERACHYSHOWPOPUP in this blog entry.
Increasing Campaign Profitability SAS
Increasing Campaign Profitability by Introducing SAS Marketing Optimization. Learn more at Customer Intelligence Insights!
Market Overview: CMS Software in German Market
You are looking for a suitable campaign management system for your company? b.telligent's market overview might help you.
Tips & tricks: The arcplan Backgorund Report
To register with a single login for every necessary system? The usage of the arcplan background report ensures it.
PROSET - Cross- and Up-Selling Measures
Learn more about PROSET and the substantial potential in the customer dialog with the business in call center.
Tips & tricks: arcplan Libraries
How the layout of reports is coordniated with the arcplan libaries is explained by Stefan Kersten in this blog entry.
Customer Intelligence Quick Check
What does the Customer Intelligence Quick Check look like and how can the Customer-Relationship be optimized?
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