Learn how to build up know-how in the field of campaign management to get an optimal basis for decision making.
CI Insights: Is cross-and up-selling in call centers always useful? This question was discussed in the study Proset. Learn more here!
Learn how "Customer Intelligence Existing Customer Management" can help to commit customers and secure competitive advantages.
In this blog entry Stefan Rann presents another method to simplify the simultaneous arcplan log-in in multiple databases.